Resident Application

For the residents mobile application and building portal

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44 articles in this collection
Written by Connor Disselkoen, Joshua Marcus, Brett Baillie and 1 other

Registration

Account approval process

How do I get my account approved?

Written by Joshua Marcus
Updated over a week ago

Your site code explained

Everything you need to know about using a site code during registration

Written by Connor Disselkoen
Updated over a week ago

I'm a part of multiple sites

How to connect your account to multiple sites

Written by Connor Disselkoen
Updated over a week ago

Authentication

I'm having trouble logging in

Common error messages and their simple fixes

Written by Brett Baillie
Updated over a week ago

I'm having password issues

Learn how to reset your password

Written by Connor Disselkoen
Updated over a week ago

How do I logout of the application?

Follow these steps to logout

Written by Connor Disselkoen
Updated over a week ago

Profile

Changing account details

Do you need to update your personal information, email or password?

Written by Connor Disselkoen
Updated over a week ago

How to unsubscribe from emails

Only receive the important information you'd like

Written by Joshua Marcus
Updated over a week ago

How to delete your account

Follow these steps to remove yourself from a site

Written by Brett Baillie
Updated over a week ago

Communications

Viewing Alerts

Where can I find alerts on the app?

Written by Connor Disselkoen
Updated over a week ago

Respond to a Survey

Respond to surveys in the application

Written by Connor Disselkoen
Updated over a week ago

Viewing Current Activities

This Article shows where the current activities for the site can be viewed.

Written by Jarrad Speed
Updated over a week ago

Viewing Notices

How can I view a notice on my app

Written by Connor Disselkoen
Updated over a week ago

Viewing Newsletters

This article shows where to view Newsletters

Written by Jarrad Speed
Updated over a week ago

Viewing Policy & Procedures

This Article shows where Policy & Procedures are stored.

Written by Jarrad Speed
Updated over a week ago

Viewing Site Files

This Article shows how to view any Site files that you have permissions to see.

Written by Jarrad Speed
Updated over a week ago

Requests

View Submitted Common Area Maintenance Requests by other Users

This Article shows where you can view Common Area Maintenance requests that have been submitted by other users at your site.

Written by Jarrad Speed
Updated over a week ago

Submitting a Maintenance Request through the App

How to submit a maintenance or builders defect request

Written by Jarrad Speed
Updated over a week ago

Submitting a Committee Request

This Article shows how you can submit a Request that goes to the Committee via the Resident App

Written by Jarrad Speed
Updated over a week ago

View the Status of your Maintenance Requests

Written by Jarrad Speed
Updated over a week ago

Amenities

Viewing Amenity Rules

This Article shows where the Amenity Rules are located.

Written by Jarrad Speed
Updated over a week ago

Viewing your Booked Amenities

How can I view my Amenity Bookings?

Written by Jarrad Speed
Updated over a week ago

Confirming a Booked Amenity

This Article show how to Confirm an Amenity once it has been booked

Written by Jarrad Speed
Updated over a week ago

Booking an Amenity

This Article explains how you can book an Amenity or venue in the Resident App

Written by Jarrad Speed
Updated over a week ago

Site Information

Viewing Site Connection Information

This Article shows where you can find all the Site Connection information

Written by Jarrad Speed
Updated over a week ago

Viewing Site Contact Information

This Article shows where you can view any Contacts associated with the site. This is generally Building and Strata Managers.

Written by Jarrad Speed
Updated over a week ago

Viewing Site Useful Links

Building/Strata Managers may add Site Useful Links into the system that may be of benefit to the User.

Written by Jarrad Speed
Updated over a week ago

Viewing Site Amenity information

This Article shows where you can find Amenity Information about sites that do not require management of Residents using the Amenity

Written by Jarrad Speed
Updated over a week ago

Viewing Site Sustainability Information

This Article shows where to find any Site Sustainability Information that have been setup.

Written by Jarrad Speed
Updated over a week ago

Resident Hub

Post a Message in a Social Club

This Article shows how a user that is in a Social Club can post a Message in the Social Club's Message Board

Written by Jarrad Speed
Updated over a week ago

Join a Social Club

This article explains how you can join a Social Club

Written by Jarrad Speed
Updated over a week ago

Request a Social Club

This Article shows how a user can request a Social Club to be created by the Building/Strata Manager

Written by Jarrad Speed
Updated over a week ago

View an upcoming Event

Building/Strata Managers can host Events and display them in the Resident app. This article shows how to view and RSVP to those events

Written by Jarrad Speed
Updated over a week ago

Reply to a Message in the Community Wall

The community wall allows residents to message and communicate with each other. This Article explains how to reply to a message

Written by Jarrad Speed
Updated over a week ago

Post a message to the Community Wall

The community wall allows residents to message and communicate with each other. This Article explains how to post a message

Written by Jarrad Speed
Updated over a week ago

Committee Hub

Creating a new Committee Topic

This Article explains how you can create a new Committee Topic if you are a Committee Member

Written by Jarrad Speed
Updated over a week ago

Committee group approvals

This article explains how committee members can vote on items that require committee group approvals.

Written by Jarrad Speed
Updated over a week ago

Responding to a Committee Topic

This Article explains how Committee Members can respond to a Topic

Written by Jarrad Speed
Updated over a week ago

Updating a Resident Committee Request

This article explains how a Committee Member can update a Resident request through the Committee Hub Feature

Written by Jarrad Speed
Updated over a week ago

Features

Changing between Sites once logged in

This Article shows how you can change between multiple sites once logged in

Written by Jarrad Speed
Updated over a week ago

View your Deliveries

The Resident App can notify users when Deliveries have been received by the Concierge Staff

Written by Jarrad Speed
Updated over a week ago

MyHome - Lot Owner Integration

'MyHome' Resdient App - StrataMax

Written by Jarrad Speed
Updated over a week ago

MyHome Resident App - Property IQ

Written by Jarrad Speed
Updated over a week ago

Frequently Asked Questions

Why can't I view my document on a computer? (Mac & Windows)

How to enable pop-ups

Written by Connor Disselkoen
Updated over a week ago