Resident Application

For the residents mobile application and building portal

17 articles in this collection
Written by Connor Disselkoen, Joshua Marcus, and Brett Baillie

Registration

Account approval process

How do I get my account approved?

Written by Joshua Marcus
Updated over a week ago

Your site code explained

Everything you need to know about using a site code during registration

Written by Connor Disselkoen
Updated over a week ago

I'm a part of multiple sites

How to connect your account to multiple sites

Written by Connor Disselkoen
Updated over a week ago

Authentication

I'm having trouble logging in

Common error messages and their simple fixes

Written by Brett Baillie
Updated over a week ago

I'm having password issues

Learn how to reset your password

Written by Connor Disselkoen
Updated over a week ago

How do I logout of the application?

Follow these steps to logout

Written by Connor Disselkoen
Updated over a week ago

Profile

Changing account details

Do you need to update your personal information, email or password?

Written by Connor Disselkoen
Updated over a week ago

How to unsubscribe from emails

Only receive the important information you'd like

Written by Joshua Marcus
Updated over a week ago

How to delete your account

Follow these steps to remove yourself from a site

Written by Brett Baillie
Updated over a week ago

Features

Viewing Alerts

Where can I find alerts on the app?

Written by Connor Disselkoen
Updated over a week ago

Viewing Notices

How can I view a notice on my app

Written by Connor Disselkoen
Updated over a week ago

Viewing Site Information

See your site contacts and connection information

Written by Connor Disselkoen
Updated over a week ago

Maintenance Requests

How to submit a maintenance or builders defect request

Written by Connor Disselkoen
Updated over a week ago

Booking an Amenity

Book, confirm and view amenities

Written by Connor Disselkoen
Updated over a week ago

Ballots & Surveys

Respond to surveys in the application

Written by Connor Disselkoen
Updated over a week ago

Using the marketplace

Claim deals from local business

Written by Connor Disselkoen
Updated over a week ago

Frequently Asked Questions

Why can't I view my document on a computer? (Mac & Windows)

How to enable pop-ups

Written by Connor Disselkoen
Updated over a week ago