Resident Application

For the residents mobile application and building portal

17 articles in this collection
Written by Connor Disselkoen

Registration

Your site code explained

Everything you need to know about using a site code during registration

Written by Connor Disselkoen
Updated over a week ago

Account approval process

How do I get my account approved?

Written by Connor Disselkoen
Updated over a week ago

I'm a part of multiple sites

How to connect your account to multiple sites

Written by Connor Disselkoen
Updated over a week ago

Authentication

I'm having trouble logging in

Common error messages and their simple fixes

Written by Connor Disselkoen
Updated over a week ago

I'm having password issues

Learn how to reset your password

Written by Connor Disselkoen
Updated over a week ago

How do I logout of the application?

Follow these steps to logout

Written by Connor Disselkoen
Updated over a week ago

Profile

Changing account details

Do you need to update your personal information, email or password?

Written by Connor Disselkoen
Updated over a week ago

How to unsubscribe from emails

Only receive the important information you'd like

Written by Connor Disselkoen
Updated over a week ago

How to delete your account

Follow these steps to remove yourself from a site

Written by Connor Disselkoen
Updated over a week ago

Features

Viewing Alerts

Where can I find alerts on the app?

Written by Connor Disselkoen
Updated over a week ago

Viewing Notices

How can I view a notice on my app

Written by Connor Disselkoen
Updated over a week ago

Viewing Site Information

See your site contacts and connection information

Written by Connor Disselkoen
Updated over a week ago

Maintenance Requests

How to submit a maintenance or builders defect request

Written by Connor Disselkoen
Updated over a week ago

Booking an Amenity

Book, confirm and view amenities

Written by Connor Disselkoen
Updated yesterday

Ballots & Surveys

Respond to surveys in the application

Written by Connor Disselkoen
Updated over a week ago

Using the marketplace

Claim deals from local business

Written by Connor Disselkoen
Updated over a week ago

Frequently Asked Questions

Why can't I view my document on a computer? (Mac & Windows)

How to enable pop-ups

Written by Connor Disselkoen
Updated over a week ago