All Collections
Resident Application
Resident Application
For the residents mobile application and building portal
+1
44 articles in this collection
Written by
Connor Disselkoen,
Joshua Marcus,
Brett Baillie
and 1 other
Registration
Account approval process
How do I get my account approved?
Written by
Joshua Marcus
Updated over a week ago
Your site code explained
Everything you need to know about using a site code during registration
Written by
Connor Disselkoen
Updated over a week ago
I'm a part of multiple sites
How to connect your account to multiple sites
Written by
Connor Disselkoen
Updated over a week ago
Authentication
I'm having trouble logging in
Common error messages and their simple fixes
Written by
Brett Baillie
Updated over a week ago
I'm having password issues
Learn how to reset your password
Written by
Connor Disselkoen
Updated over a week ago
How do I logout of the application?
Follow these steps to logout
Written by
Connor Disselkoen
Updated over a week ago
Profile
Changing account details
Do you need to update your personal information, email or password?
Written by
Connor Disselkoen
Updated over a week ago
How to unsubscribe from emails
Only receive the important information you'd like
Written by
Joshua Marcus
Updated over a week ago
How to delete your account
Follow these steps to remove yourself from a site
Written by
Brett Baillie
Updated over a week ago
Communications
Viewing Alerts
Where can I find alerts on the app?
Written by
Connor Disselkoen
Updated over a week ago
Respond to a Survey
Respond to surveys in the application
Written by
Connor Disselkoen
Updated over a week ago
Viewing Current Activities
This Article shows where the current activities for the site can be viewed.
Written by
Jarrad Speed
Updated over a week ago
Viewing Notices
How can I view a notice on my app
Written by
Connor Disselkoen
Updated over a week ago
Viewing Newsletters
This article shows where to view Newsletters
Written by
Jarrad Speed
Updated over a week ago
Viewing Policy & Procedures
This Article shows where Policy & Procedures are stored.
Written by
Jarrad Speed
Updated over a week ago
Viewing Site Files
This Article shows how to view any Site files that you have permissions to see.
Written by
Jarrad Speed
Updated over a week ago
Requests
View Submitted Common Area Maintenance Requests by other Users
This Article shows where you can view Common Area Maintenance requests that have been submitted by other users at your site.
Written by
Jarrad Speed
Updated over a week ago
Submitting a Maintenance Request through the App
How to submit a maintenance or builders defect request
Written by
Jarrad Speed
Updated over a week ago
Submitting a Committee Request
This Article shows how you can submit a Request that goes to the Committee via the Resident App
Written by
Jarrad Speed
Updated over a week ago
View the Status of your Maintenance Requests
Written by
Jarrad Speed
Updated over a week ago
Amenities
Viewing Amenity Rules
This Article shows where the Amenity Rules are located.
Written by
Jarrad Speed
Updated over a week ago
Viewing your Booked Amenities
How can I view my Amenity Bookings?
Written by
Jarrad Speed
Updated over a week ago
Confirming a Booked Amenity
This Article show how to Confirm an Amenity once it has been booked
Written by
Jarrad Speed
Updated over a week ago
Booking an Amenity
This Article explains how you can book an Amenity or venue in the Resident App
Written by
Jarrad Speed
Updated over a week ago
Site Information
Viewing Site Connection Information
This Article shows where you can find all the Site Connection information
Written by
Jarrad Speed
Updated over a week ago
Viewing Site Contact Information
This Article shows where you can view any Contacts associated with the site. This is generally Building and Strata Managers.
Written by
Jarrad Speed
Updated over a week ago
Viewing Site Useful Links
Building/Strata Managers may add Site Useful Links into the system that may be of benefit to the User.
Written by
Jarrad Speed
Updated over a week ago
Viewing Site Amenity information
This Article shows where you can find Amenity Information about sites that do not require management of Residents using the Amenity
Written by
Jarrad Speed
Updated over a week ago
Viewing Site Sustainability Information
This Article shows where to find any Site Sustainability Information that have been setup.
Written by
Jarrad Speed
Updated over a week ago
Resident Hub
Post a Message in a Social Club
This Article shows how a user that is in a Social Club can post a Message in the Social Club's Message Board
Written by
Jarrad Speed
Updated over a week ago
Join a Social Club
This article explains how you can join a Social Club
Written by
Jarrad Speed
Updated over a week ago
Request a Social Club
This Article shows how a user can request a Social Club to be created by the Building/Strata Manager
Written by
Jarrad Speed
Updated over a week ago
View an upcoming Event
Building/Strata Managers can host Events and display them in the Resident app. This article shows how to view and RSVP to those events
Written by
Jarrad Speed
Updated over a week ago
Reply to a Message in the Community Wall
The community wall allows residents to message and communicate with each other. This Article explains how to reply to a message
Written by
Jarrad Speed
Updated over a week ago
Post a message to the Community Wall
The community wall allows residents to message and communicate with each other. This Article explains how to post a message
Written by
Jarrad Speed
Updated over a week ago
Committee Hub
Creating a new Committee Topic
This Article explains how you can create a new Committee Topic if you are a Committee Member
Written by
Jarrad Speed
Updated over a week ago
Committee group approvals
This article explains how committee members can vote on items that require committee group approvals.
Written by
Jarrad Speed
Updated over a week ago
Responding to a Committee Topic
This Article explains how Committee Members can respond to a Topic
Written by
Jarrad Speed
Updated over a week ago
Updating a Resident Committee Request
This article explains how a Committee Member can update a Resident request through the Committee Hub Feature
Written by
Jarrad Speed
Updated over a week ago
Features
Changing between Sites once logged in
This Article shows how you can change between multiple sites once logged in
Written by
Jarrad Speed
Updated over a week ago
View your Deliveries
The Resident App can notify users when Deliveries have been received by the Concierge Staff
Written by
Jarrad Speed
Updated over a week ago
MyHome - Lot Owner Integration
'MyHome' Resdient App - StrataMax
Written by
Jarrad Speed
Updated over a week ago
MyHome Resident App - Property IQ
Written by
Jarrad Speed
Updated over a week ago
Frequently Asked Questions
Why can't I view my document on a computer? (Mac & Windows)
How to enable pop-ups
Written by
Connor Disselkoen
Updated over a week ago