The focus of this document is to give use cases and common usage to give a better understanding of what information you will want in the Resvu System.

When reading this Document, it will become clear that certain types of information can be added to multiple locations within the system, it is up to the Site Admin to determine the location that will best suit them and their Residents.

Some Site Admins have opted to duplicate the information across multiple locations in the same site to ensure residents are fully aware of what to do and what is available.

There are three common locations used for initial Site setup prior to importing Residents into the system.

Site Information contains the fundamental information about the site. Most Site Admins put a lot of the main information under these headings for the Residents to access,

Articles on uploading Site information is located here

Ordering Access Keys, Gas Connection, Electricity Connection, Internet Connection, Foxtel Connection, Water Connection

Building Manager, Lodge Complaints, Community Management, Guidelines, Gas Connection, Electricity Connection, Internet Connection, Foxtel Connection, Water Connection

Strata Manager, After Hours Contacts, Body Corporate Manager, Building Manager, Concierge, Committee Chair, Emergency Services, Facility Manager, Owners Corporation Manager

Community ongoing Events & Activities

Gym, Pool, Lounge, Bar, BBQ Area, Dining Room, Cinema, Kitchen, Office

Waste Disposal, Refund Collection

Amenity Policies, By Laws, Forms, Moving In and out, Parcel Acceptance, Site Rules, Safety Guidelines, Waste Disposal /div

The API Document Integration allows all documents to be uploaded and shared with the residents. It can also limit who sees what using the Folder permissions.

To upload Documents an Company Admin goes to Company Dashboard > Integrations > Select the Integration > Settings > Documents

Annual General Meeting (AGM) Documents, Agreements, By Laws, Booking Documents, Contracts, Finance Documents, Flyers, Forms, Guides, Handbooks, Manuals, Welcome Documents

Site Admins will use Concierge for Venues and Amenities that require the Resident numbers to be tracked or require approval before residents can use it. Otherwise the Venue/Amenity information will get stored in Site Information > Amenity Information.

An article on how to setup Venues/Amenities is located here

Lift Booking for Moving In and Moving Out, Gym, Dining Room, Cinema, BBQ Area, Pool, Kitchen, Office