The site code is used during the sign-up process for residents to register for the correct site. You can see a site's code on the company dashboard by navigating to Manage > Sites and looking under the "Site code" collum.
Learn more about the reside signup process in this article.
How can I change a site code?
From the Company Dashboard, navigate to Manage > Sites
Click the three dots next to a site
Select Edit Settings
Go to Actions and enter the new site code, or generate a random site code (recommended)
Click Save
Important things to note
If you decide to change the site code, the old site code will no longer work. This means you will need to change any existing resident download flyers or documents.
Site codes are case sensitive
Longer site codes, or those with difficult characters, will usually cause problems during signup. This can result in a large number of support requests.
Can I change back to an old site code?
Yes, simply follow the steps above and input the old code.
Can we use more than one site code?
No.