Tom Welsby

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Activity overview

Latest activity by Tom Welsby
  • Tom Welsby created an article,

    How to disable booking for a venue

    You can disable booking for a venue while keeping it visible on the amenities screen. Some examples could be closed for cleaning, maintenance or bookings simply aren't required (e.g. pool).   Admin...

  • Tom Welsby created an article,

    Your Site Code Explained

    This article will help explain how site codes work and help address common questions when registering on the resident console.  Where can I find my site code? Why do I need a site code? What if I ...

  • Tom Welsby created an article,

    How to Unsubscribe from Emails

    If you wish to stop receiving email communications from your site, but still remain apart of your community, you can simply update your email preferences.   Resident Application or Online Portal L...

  • Tom Welsby created an article,

    Using CommitteeHub

      In this article, we will be going over the features available in CommitteeHub which include: Discussion Topics Resident Requests Invoice Approvals Be sure to check out our first article on sett...

  • Tom Welsby created an article,

    Custom Request Templates

    Custom requests can be used to enhance your sites concierge offering. For example, you can provide your residents with the ability to request: Carpark & Access Remotes Dry Cleaning Dog Walking Win...

  • Tom Welsby created an article,

    Editing Site Codes

    You can view and edit the site codes for each site under management. Please note this is a whitelable feature. Company Dashboard > Manage > Sites Click the three dots next to a site Select Change ...

  • Tom Welsby created an article,

    Using Admin Invite Codes

    You can distribute invite codes for admins to sign-up, rather than adding their details manually. Also available is the ability to track who signs up using this code, create multiple codes, and del...

  • Tom Welsby created an article,

    Setting up a Community Discussion Wall

    Creating a Community Discussion Wall within the resident application is a great way to keep everyone connected and updated. Follow this quick set-up tutorial so your residents can start posting com...

  • Tom Welsby created an article,

    Bulk Importing Users into a Site

    If you have a list of building users, you can easily import them into the system using the CSV import method.  Preparing the Data To begin with, you must format the list of users so the system can ...

  • Tom Welsby created an article,

    Setting up Committee Hub

    By the end of this article, you'll be able to set-up CommitteeHub and ensure you're sites committee is running efficiently.  Assigning committee representatives Ensure the user has registered for...