Bookings is an overview of the reservations places on all your sites facilities. In this article we'll explore:

• making a manual booking
• viewing bookings
• managing users bookings

Making a manual booking

1. Go to Concierge > Venues > Manage Bookings
   
   
   
   
2. Click Add Booking
   This can be found at the top right of the page
   
   
3. Fill out the required information
   Enter the desired venue to be booked, the user and the start time/ end time on the specified date. 
   
   Other options include:
   
   • Mark as Complete - used to show that the booking has taken place
   • Confirmed by Resident - shows that the resident is aware of the manual booking
   • Send a Reminder - will deliver a ****** to the ***** 1hour before the booking takes place
     
     
4. Click Save Booking
   This will save the booking in the system and make it viewable to all residents and users of the platform. 
   
   

Viewing bookings

You can view all your bookings from the Manage Bookings page by looking through either the calendar or list. 

Filters

To refine your search, there are filters that can be applied:

• Filter by Venue - allows you to choose which venue booking to see
• Filter by Time -  allows you to see bookings between a certain date range. There are quick preset options which show the past weeks or months.

List View

Using the list view allows you to sort your results by accending/descending/alphabetical order by clicking the headings at the top of the table. 

Using the choose columns option in the top right corner gives you the option to view or make invisible some variables. 

Managing users bookings

As an admin, you can view and make changes to any bookings made by residents:

1. Through either the calendar or list view, click on a booking or the view/edit button
   
2. Make any changes necessary
   This is done the same way as manually making a booking.
   
   
3. Aprove/decilne the booking
   Under the Booking Actions, you can approve, decline or delete the booking. 
   
   
   
   When you select one of these options, the user associated with the booking will be notified through their mobile app.