A push notification is an SMS styled message that's sent to a user and is received by the mobile app.
A lot of our users like to use this function as it does not cost any money unlike SMS’s and has very similar functionality to SMS.
When does a push notification send?
There are three variables when it comes to push notifications:
- The user needs to have the mobile app installed and logged in
- The app mustn't be open
- The Send push notification option must be checked
This means that unlike SMS, the user must have the app installed.