Updates


  • Maintenance item context in alert
    When sending an update to residents or the entire site after changing the status, the message now contains information about the ID, date, location, and status (making it easier for the resident to cross-reference the request and eliminate unnecessary follow-up).

  • Prompt to close maintenance item
    When changing a maintenance item status to either Complete or Declined, you can now mark that item as Closed with the help of a new popup.

  • Removing global alerts approval
    Previously after creating a global alert, you had to then go and approve your own alert in the Approvals list. This has now been removed, and your alert will be sent straight after submission.

  • Task Improvements
    We've made some changes to the tasks feature, allowing you to filter by assignee, open/closed tasks, and view all uncompleted tasks in the My Portfolio section.

  • Updated user types
    We've cleaned up the user types to be more industry-specific and provided the option to select a user type in the company dashboard, handy for when applying staff to a site. Here's what's been changed:

Old

New

Notes

Owner Occupier

Owner Occupier

Tenant

Tenant

Short Term Tenant

Short Term Tenant

Long Term Tenant

-

Combined with Tenant

Owner Investor

Owner Investor

Real Estate Agent

Property Manager

Represents their correct role

Property Investor

-

Combined with Owner Investor

Authorised Representative

Authorised Representative

Other

Other

Strata Manager

New

Building Manager

New

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