Residents can send direct requests to their committees through the resident application. This is done under the Requests tab. Committee members can view, update and respond to these requests as well but this is done in the CommitteeHub section of the Resident App.
An article on Residents submitting Requests for the Committee is located here
An article on Committee Members update a Resident Request is located here
Toggling Resident Committee Requests
The Site Admin can toggle the Resident Committee Requests on or off by going to Settings > Feature Toggles > Toggling Resident Requests under Committee Hub & Requests are visible in the App.
All requests (visible) is for the Request section of the app where as the Committee Hub > Resident Requests is for those types of requests to be visible
Managing Resident Requests
There are two options for the Site Admin when managing Resident requests:
Changing the Status of the Request
To change the status, go to Committee Hub > Resident Requests > click on the Status and change the Status type.
Sending a communication to the Resident
To send a communication to the Resident, go to the Committee Hub > Resident Requests > click on the 3 Dots > click Send Message
Then enter the message details and click send
