With the Release of 'MyHome', StrataMax customers will have an additional tile on the home page of their app.

MyHome is pulling data directly from StrataMax which allows lot owners to see:

  1. Profile Information

  2. Documents

  3. Levy information

Profile Information

'My Home > My Profile' displays the lot owner information recorded in StrataMax.

Documents

'My Home > Documents' displays files from DocMax for lot owners. Documents displayed must be specified for import by a company admin in the API settings by using one or multiple DocMax 'category'.

Levy Information

'My Home > Levies' contains Levy information from StrataMax linked to the lot owner.

Frequently Asked Questions

  • When will this feature be released?
    Starting the first week of December 2021, we'll be updating the resident applications for all our customers to version 5.7.0. This version will contain the new MyHome section for Imported Lot Owners.

  • Why can't some of my users see this feature?
    This is most likely because they haven't updated their application to v5.7.0, or they weren't imported via the StrataMax integration (e.g. tenants who signed up using a site code)

  • Do I need to set up anything to enable this feature?
    Lot owners who have been imported via the StrataMax integration, either manually or through the scheduler, will automatically see the MyHome section and Levy information for their lot. You do not need to take any further steps to enable this feature.

  • How can I find out more information?
    Be sure to check out our in-depth article on the StrataMax integration here, or book a time with our customer success team here.

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