A push notification is an SMS styled message that's sent to a user and is received by the mobile app.

A lot of our users like to use this function as it does not cost any money unlike SMS’s and has very similar functionality to SMS.

When does a push notification send?

There are three variables when it comes to push notifications:

  • The user needs to have the mobile app installed and logged in

  • The app mustn't be open

  • The Send push notification option must be checked

This means that unlike SMS, the user must have the app installed.

Did this answer your question?