Managing user groups

Categorise your users for easy communication and management

Updated over a week ago

A group is a specific list of users who all have something in similar. Groups can be used to easily communicate with certain people and organise your users.

Creating a group

To create a group, follow these steps:

  1. Go to Users > Group Management

  2. Click + Create Group

  3. Fill out the details. An example could be east wing & north wing.

Adding Users to a group

Follow these steps to add users to your new group:

  1. Go to Users > User Management

  2. Select Users who you want to add to your group. This can be done by using the check-box on the left of the table.

  3. Click Add to Group from the dropdown

Removing users from a group

Follow these steps to individually remove users from a group:

Go to Users > Group Management > Click View Group

Next to the user, click the Remove from Group Icon

Click Ok

Sending a message to a group

If you quickly want to send an alert to a group of users, follow these steps:

Navigate to Users > Group Management > Click the three dots on the group you want to send a message to > Choose your message type

Fill out the content > Click the Preview Button
This will show you what you're message will look like to the recipients, and any cost associated (SMS only)

Click Send
This will instantly send out your message or schedule it for later, only if you chose that option.

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